I wanted to love this, but unfortunately, the tip broke after only one use and I don’t have replacement
Hello Ms. Gold. We were saddened to see your 1-star review of our patented rhinestone pick-up tool, the Crystal Katana. Customer satisfaction is extremely important to us, and we take feedback—especially concerns—very seriously.
We checked our emails and online messaging and do not see any communication from you regarding your tool. We take quality control very seriously with all of our products, and if a defective tool was not caught in the process of review, we are happy to resolve the issue.
At your convenience, please feel free to contact us at info@crystalninja.com so we can work toward a positive resolution.
Don’t miss out use BLINGQUEEN AND SAVE 10% On this How to Bling a Football Full Kit. You will get everything you need in this kit to sparkle ✨.
Love this! Large enough to work and has convenient rulers and diagrams to help.