Crystal Katana - Black (w/ Free Tool Case)
US Patent No. US10308005. Improve your "blinging" skills! The Crystal Katana by CrystalNinja was created by award-winning Flatback Specialist and master user, Kellie DeFries and proven to shave time off the process of hand setting-gluing Flatbacks, ss3-ss40. Do you use regular beeswax for transferring your light objects? You'll find that it's too soft and leaves wax residue on your application surface. Tweezers cramp your hands and fling crystals across the room! Ouch! Someone's going to poke their eye out! Do other china markers or grease pens break, chip, and leave extra residue on crystals? Have you noticed the taller, sharper table facet of the later issued crystals shredding other pickers and tips to smithereens? The answer to all of this madness is the Crystal Katana BY the Crystal Ninja!
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This tool works great
The black tip is really loose and uneven, I have to keep screwing it in tighter but it still gets loose really quickly. It’s also kind of uneven/not smooth and crooked (see photos). For $25 I expected A LOT better. I was buying cheap ones off Amazon for a few dollars each and they have all been so much better than this one. Also, I never received the carrying case that is listed in the item description - it says it comes with a tool case for free.
Crystal Katana - Black (w/ Free Tool Case)
Love the product. Purchase two.
Works so well to pick up all stone sizes, helps me work faster
USED to be best pick up tool ever. Since I stopped being able to buy them on Amazon they really suck. 15 minutes of use, entire tip breaks off. Same thing about 20 minutes later. By today, less than 24 hrs later it's a stub. Like how it would have normally been after months of using. Maybe if the tip wasn't HOLLOW, it wouldn't break so easy. Expensive product that now costs me a lot of time and money. Absolutely inexcusable. And I've complained to them more than once.
Hello Tracy,
Please reach out to us at your earliest convenience. It is distressing to hear you describe a tool that clearly is not our product and we are concerned that you may received a counterfeit tool from your purchase on Amazon. Our tools do not have hollow tips. Please reach out to us at info@crystalninja.com and we are happy to resolve any issues you may be having with our products. Kindest regards. Also ... we do not appear to have any email communication from you - through our website, Amazon directly or our emails. Our IT department checked our archives going back 5 years to no avail. We have also checked our Customer Portal on Amazon and do not appear to have any information there as well. Please reach out at your earliest convenience so that we may assist in a amicable resolution. We are saddened when our customers experience less than our stellar product performance or customer service and we make every opportunity to resolve any issue. We look forward to hearing from you.
This tool is amazing. So simple and so effective. So happy I came across this. Even comes with a free case!
Hello dear
I still didnot receive my order and no one contacted me yet
Hello Shmayel,
Please check your email that is associated with this account. We have sent over the tracking information for your package. As this contains personal information we did not want to post it here on a public forum. The package is still in transit and as it is traveling internationally there has been some delay. Please contact us at orders@crystalninja.com for further inquiry so that we may better assist.