Crystal Katana Bamboo (w/ Free Tool Case)
US Patent No. US10308005
UPC Code: 855429005002
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I went ahead and purchased this because the good reviews seemed to outweigh the those bad ones. But of course I get one that is exactly like the bad reviews described. The tip is so wobbly that it’s not even usable. And again this is not cheap especially to just throw in my craft drawer to never use again. I should just throw away but can’t bring myself to do it after spending what I did. Oh well, lesson learned. Unfortunately unlikely to buy from this shop again. The stones I also purchased were not good quality either. So just beware of this…they do NOT accept returns. They should have been a red flag for me. A store that doesn’t accept returns? Seems a little sketchy to me 🤷♀️ Flynn Sister stones are by far better quality and you get more for less money. So it’s a no brainer. Better quality, more product, less money! Sorry CrystalNinja was really hoping I had found a new place to buy stones from. Very disappointed.
This was my second purchase of the katana. The first is for my stones. And this one is solely for helping with decorations on the cakes I make. It works wonderfully to apply small or funky shaped sprinkles to help decorate.
I am a paper crafter and work with small gems and sequins. This is BY FAR the best tool I have used in 30+ years. I have tried many others but this is very user friendly with just the right amount of “tack”.
The tip on my katana is wobbly and doesn't sit flush. Not what I expected for the money. Disappointed.
Hello Anastasia. We are saddened to see you provided a 2 star review for our Crystal Katana. We take our products and our customer satisfaction very seriously. Upon review of our email records, I do not see any communication from you regarding an issue. Please reach out to us at info@crystalninja.com so we may better assist. We are adept at troubleshooting any issue and providing a resolution - whatever it may be! All of our products are hand crafted in our warehouse and go through a stringent quality control check. Apologies if this one made it through and did not reach the benchmark that we, and our customers are accustomed to. Looking forward to hearing from you and restoring your faith in our products. All the best!
No more tweezers!!!!!!! This works 100 percent as advertised! I would buy again in a heartbeat. This has cut my stoning time way down. Now I just need to figure out how to get the stones all right side up on the table.
It works great!
Me encanta!! ❤️
I bought 2 of these tools and both have issues with the tip saying on. I can’t put too much pressure on them without it become loose and flinging off somewhere. Looks like the grommet is defective. Ended up throwing them both away. $60 down the drain…. Very annoying for a $30 tool…. Going to try to order new ones and see if they’re any better. Ugh.
Hello Ebonee,
We were sad to see that you have provided us with a 1 Star Review for our Crystal Katana. I searched everywhere and did not see any communication or emails from you regarding any issues and note from your long standing account with us that you have ordered many replacement tips. Looks like you have been working with the Katana for a while. :(.
Please review your account and email account associated with your most recent order. We have reached out privately to assist in this regard. We encourage all of our customers to please reach out if there are ever any issues with our products. We pride ourselves on our quality and and our stellar customer service and a quick communication is all it takes to fix every issue should something arise. We hope to see your continued support of Crystal Ninja and our product line and encourage you to reach out anytime you need assistance. We are always here to help.